Amazon Support What’s Up With That

Amazon Support What is Up With That

Amazon Support What is Up With That

Yesterday I was working on my website and had some glitches to deal with. My links to my images for the items I am selling on my website were not there. So I checked the links on Amazon. The images were not there either. So I called Amazon support. They did not have an answer for me. They did tell me to use Firefox instead of Google Chrome browser. Amazon Support What is Up With That?

You would think that in today’s time frame that bigger corporations would have caught up. That most Corporations would use the popular web browsers on the market. This is not the case with Amazon.

The funny thing is that Firefox has been my browser of choice for years. Then they fell behind in the browser market. This was saddening for me. They have found that they need to get up to date which they are doing. It has been a long journey for Firefox and the staff.

I am writing this today because I have been enjoying my Acer Chromebook. But with the information given me by Amazon I have gone back to my Acer desktop to see if it make any difference.

Time Consuming PC Desktops

Well it has been different to say the least. I have had to do some needed and time consuming maintenance on my desktop. I had almost forgotten how time consuming it is to keep a PC desktop or laptop up to date so it runs well. There are updates. Then you have to defrag the disk drives. Even though Windows 10 has been set to do it on a routine timetable. Doing manually helps a lot. Then you need to do a disk scan every once in awhile to make sure the disk(s) in the computer are working fine. Then there is the scanning for viruses, malware and spyware. After all that you should clean out the old temp, trash and old website page files. This will keep the system will running well. Typing these needed items is a lot of work.

After that there is no guarantee that all is fine. Doing this at least once a month should keep the performance of your system and apps working well. Also, making sure which apps startup at startup is important. This will make the desktop or laptop more efficient. Then there is the need to keep your antivirus app definitions up to date. Now a day they are set to update every so many days.

There you have it. All this all the time to keep your PC desktop or laptop working and performing for you. And I did all this because Amazon support told me to use Firefox instead of my Chrome Browser on my Chromebook.

The Use of Current Browsers

Even if I did not have a Chromebook. Why not have your data and web browser system setup to work with the most used browser(s) in the market.

When I bought my Chromebook I did not see at that time the many issues that an addition O/S would bring to the market. There were some that thought they saw that this would disrupt the Microsoft and Apple carts. I have to be honest about it. I thought that with the way technology was going that much of the issues would overcome now. They are not all solved yet.

When I bought my Chromebook I did not see at that time the many issues that an addition O/S would bring to the market. There were some that thought they saw that this would disrupt the Microsoft and Apple carts. I have to be honest about it. I thought that with the way technology was going that much of the issues would overcome now. They are not all solved yet.

Good Things Seen in Chromebooks

There are many good things that have come from the Chromebook. They are great for surfing the web, for school taking notes. With so much on the Internet accessing subject matter for both school and work they are great. Because of their lack of heavy duty work capability the Chromebook is great for students. They do not have any games or gaming systems that might otherwise be on the laptop.

The thing that makes them so great for use is they are virus free environments. This makes them safe to connect with school and work network environments. They can even connect to other personal home networks. No worrying about giving or receiving a virus.

You still need to be aware of connecting to open networks. They might be safe from viruses but having your personal data stolen is still a very real threat. It does not matter what Internet of Things you are using. Always be safe. Every environment out there that can connected to your system does not care if your data is safe or not.

Chromebook Challenges

OK, There are things that make the Chromebook still difficult to use. The big one is printing. Many people who have a Chromebook still find it challenging to get a document printed out. The printer might be in sleep mode and not come out when sending a document to it by the Chromebook. There might not be drives for an older printer. Thus there is no communication between the Chromebook and the printer. There have been issues with the Google Print system for some people.

Some people have had Internet connectivity issues. There have been battery life issues. Unfortunately not every Chromebook manufactured will work well or at all. Then some manufacturers have issues with their Chromebook units. I have an Acer Chromebook which works well for me still after two and half years of use. There are people who have purchased the Asus Chromebooks. Some of which have had a disappointing experience with the Chromebook.

Using the Chromebook as a Linux Machine

There have been some users who have turned their Chromebook into a Linux machine. They have worked very well for them. They are happy with the performance of the Chromebook as a Linux machine. The big thing to remember is to get a Chromebook that has at least 4 GBs of RAM. Then all you need to do is find the instruction on line to install Linux. Not everyone needs to or should change their Chromebook into a Linux machine. It is an option that is available.

Finally What is Up With that

Finally, What is Up With That is a post on how I viewed the strange non-existent help from Amazon. It might be that Amazon is so big now. Thus they are not able to deal with all the issues that are inevitable to happen today. Having all the different systems connecting to their server could be burdensome. It might be that Amazon is not able to train their support staff in the issues out there. It might be that because I myself am a technician that I am expecting a higher level of help. In the end I had to deal with this issue myself. I don’t know if the issue still exists now.

I do want to say this. With the amount of people out there that need to use a computer or laptop for some personal or business reason. It is important to have the least amount of frustration doing so. This is why Chromebooks make the list. They are great for home, student use, and the office. They are even great for people who are computer challenged. The older generation are finding that the Chromebook has a small learning curve. This makes it great for them. Also for anyone else that need a system for everyday connections to email, notes and social media. Thus, I recommend the Chromebooks as a great unit for use in today’s social and Internet environment.